Shipping to AK, HI, APO, AEO, and U.S. Territories
We ship UPS and USPS
Priority mail generally takes 4-5 business days in transit to HI and AK from the date of shipping. First Class and Parcel Select may take up to 8-10 business days. However, this is NOT a guarantee, and delays occur in the postal system.
International Shipping
PAYMENT OPTIONS: All international orders must be paid by credit card only.
OTHER COSTS: Please note that countries may have customs, taxes or VAT fees, these are not included in the shipping: shipping charges are for the shipping cost only.
USPS: provides international delivery to more than 190 countries including Canada, Mexico, and Australia through Priority Mail International® service. Most Priority Mail International shipments include tracking and up to $100 in insurance with some exceptions. Some countries do not have USPS tracking and we do not send to those countries. See USPS.com for a list of countries USPS Priority Mail can ship to, COVID related restricted countries and other restrictions.
USPS Priority Mail International is 6–10 business days for many major markets but we are seeing most take 9-13 days. Actual number of days may vary based on origin, destination, and customs delays. USPS First Class Mail may take longer.
UPS:
- UPS Ground International is available to ship to Mexico or Puerto Rico.
- UPS Standard is available to ship to Canada
Published delivery times are NOT a guarantee, and we cannot be responsible for delivery problems and delays. We occasionally see long delays in customs. We have no control over how a country handles customs and security clearance timelines. Once the package leaves the U.S., we cannot track it beyond our border. Once it has been shipped, it is the responsibility of the customer to contact their postal system to track the package using the tracking information sent to you at the time of shipping per your shipping confirmation. Customs fees and charges are the responsibility of the customer.
While packages are insured against loss or damage, any claims MUST BE FILED WITHIN 60 DAYS of shipping for a claim to be honored (postal regulations, not ours). It is your responsibility to let us know immediately if your package has not arrived within 60 days after shipping so we can claim insurance for you.
We do not mark the customs tag as a “gift” or “commercial sample” or value the order at less than what you paid. Doing any of those things is not legal.